← Error catalogue

500 Internal Server Error

Something went wrong on our side.

Machine code: internal_error

The request was valid, but the service failed to handle it.

How to resolve

Retry after a short delay. If it persists, contact the association and quote the trace_id from the response so we can locate the failure.

Response shape

Every error is an RFC 9457 application/problem+json document with a machine code and a trace_id you can quote to support.

{
  "type": "https://docs.openiris.io/errors/500",
  "title": "Internal Server Error",
  "status": 500,
  "code": "internal_error",
  "detail": "An unexpected error occurred.",
  "instance": "/v1/charges",
  "trace_id": "0HMVABCDEF123"
}